HotelOS is a browser-based, cloud-native Property Management System (PMS) built for independent hotels, luxury resorts, boutique stays, serviced apartments, and multi-property hotel chains in India and Southeast Asia.

Does HotelOS support Indian GST billing?

Yes. HotelOS includes fully automated dual-folio GST billing, B2B and B2C tax invoice generation, and GSTIN capture — 100% compliant with Indian GST regulations.

What is the average check-in time with HotelOS?

HotelOS is engineered for 15-second check-ins via streamlined reception workflows, instant walk-in room allocations, and fast guest search.

Does HotelOS support multi-property management?

Yes. HotelOS provides a single pane of glass across all properties — independent hotels, resort chains, and serviced apartments — with role-based access control per property.

What is the uptime SLA for HotelOS?

HotelOS is hosted on Vercel Edge with Supabase infrastructure, delivering a 99.99% uptime SLA backed by automated health checks and instant rollback capabilities.

How does Night Audit work in HotelOS?

HotelOS automates the 10-step Night Audit process — including revenue balancing, room status reconciliation, no-show processing, and financial close — reducing audit completion time to under 2 minutes.

Is HotelOS secure and RBAC-enabled?

HotelOS uses a Zero-Trust RBAC model with 7 distinct roles (Owner, GM, Front Desk, Housekeeping, Accountant, Maintenance, Viewer), Supabase Row Level Security on all 18 database tables, and AES-256 encryption at rest.

Is there a free trial available?

Yes. HotelOS offers a 14-day free trial with full access to all operational modules. No credit card required. Schedule a product demo or sign up directly at hotelos.pragnovalabs.com.

HotelOS Enterprise Cloud PMS v1.5.0

The Next-Generation Cloud PMS for Enterprise Hotels.

Replace legacy desktop software with a lightning-fast, zero-trust cloud PMS. Instant walk-ins, automated GST billing, dual-folio splitting, 10-step Night Audit close, and multi-property management built for Indian hospitality.

Request Enterprise Demo Explore Features

Production Certified • Zero-Trust Security • 223 Passing Unit Tests

Urban Legend Hotel • Property Dashboard (v1.5.0)

SYSTEM ONLINE

Occupancy Rate

85.7%

+12% vs last week

Arrivals Today

14 Guests

8 Checked in

RevPAR Today

₹3,450

ADR ₹4,025

Night Audit

PASSED

10 Steps Verified

Active Operations & Front Desk QueueLive Feed

Room 302 • Deluxe KingCHECKED-IN

Room 104 • Standard TwinWALK-IN CONFIRMED

99.99%

Uptime SLA

Zero downtime audit

< 2 min

Walk-In Check-In

Instant guest onboarding

100%

GST Compliant

SAC/HSN & state tax

8 Roles

RBAC Control

Zero-trust permissions

TRUSTED BY LEADING INDEPENDENT HOTELS & BOUTIQUE RESORTS

Urban Legend Hotel(Bhubaneswar)

Taj Gateway Resort(Puri)

Mayfair Heritage(Cuttack)

Swosti Premium(Odisha)

The Next-Generation Cloud PMS for Enterprise Hotels.

Why Legacy Hotel Software Fails Independent Hotels

Legacy Desktop Software & Paper

The HotelOS Cloud Platform

Every Hotel Operation Fully Production Certified

6-Step Booking Wizard

Guest Profiles & History

7-State Room Inventory

Advanced Front Desk Operations

Housekeeping Operations

Engineering & Defect Tracking

Guided 10-Step Night Audit

Dual-Folio Billing Engine

Indian GST Tax Invoices

Financial & Operational Reports

Executive BI Analytics

Zero-Trust RBAC & Security

Designed for High-Speed Front Desk & Management

Tailored Workspaces for Every Hotel Role

Owner & Executive Suite

Front Office Reception

Reservations & Sales

Housekeeping Operations

Engineering & Maintenance

Finance & Accounting

Night Auditor Desk

HR & Staff Onboarding

Real-Time Analytics & Revenue Optimization

Enterprise Security Built In. Not Added On.

Zero-Trust RBAC Control

Row-Level Security (RLS)

End-to-End Audit Logs

Disaster Recovery & Backup

Rotatable Hotel Security Codes

223 Certified Unit Tests

Trusted by Hotel Owners & General Managers

Simple, Predictable Cloud Subscriptions

Starter PMS

Professional PMS

Enterprise Portfolio

Everything You Need to Know About HotelOS

Ready to Modernize Your Hotel Operations?